Airlines Want Your Money, But Not Your Cash (Source: msnbc.msn.com) Hotel Loyalty-Program Points now Swapped for Gifts, Not Rooms (Source: hotelmarketing.com)
If you want to buy a snack, headset or a glass of wine on your upcoming holiday flight, be sure you have plastic handy. Nearly every major U.S. airline has gone cashless in the cabin. And those that haven’t surely will.
Some large hotel chains, including Marriott and InterContinental Hotels, are finding that more members of their customer-loyalty programs are redeeming points not for overnight stays but for merchandise, like jewelry and electronics, apparently to use as holiday presents, reports The Wall Street Journal.
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